When you accept a request, you will have to confirm the process 2 times, ensuring the requester you’re ready and able to complete the request. In the event you accept a request and then are unable to fulfill it, please notify the requester ASAP and select cancel in the App. Cancelled requests are subject to an early termination fee. Part of our value proposition is our speed of completion performance, so if you’re unable to perform to the exact specification of a request, please do not accept it.